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Customer Help

Our happiness team is always here to assist.

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Returns and Exchanges (8)

What do I do if I entered an incorrect shipping address?

Submit a Support Ticket with your new address before we ship the item.

Category: Returns and Exchanges

Can I pre-order an item that is sold out?

You can get notified if an item is sold out when its in stock.

Category: Returns and Exchanges

Can I change or cancel an order after I’ve submitted it?

Please submit a Support Ticket telling us you want to cancel.

Category: Returns and Exchanges

How do I receive customer support?

Go to Customer Help page.

Category: Returns and Exchanges

Where should I mail my authorized return?

Address should be listed in your return ticket.

Category: Returns and Exchanges

My order arrived damaged

Go to Submit Ticket and give details.

Category: Returns and Exchanges

I received the wrong item

Please open a Support Ticket with the details.

Category: Returns and Exchanges

What is your return policy?

30 days

Category: Returns and Exchanges

If you can’t find your answer above then click on the support ticket button.